Legal

Terms of Service

Last updated: April 18, 2026

These Terms of Service ("Terms") govern your use of sunshinecanyonretreat.com (the "Site") and any reservation you book through the Site for Sunshine Canyon Retreat, located at 6186 Sunshine Canyon Drive, Boulder, CO 80302 (the "Property"). The Property is owned and/or managed by Soundview Partners ("we", "us", or "our"). By visiting the Site or booking a stay, you ("Guest") agree to these Terms.

1. Booking and confirmation

A reservation is confirmed only when (a) you complete checkout through the Site, (b) your $50 deposit is successfully charged, and (c) you receive a booking confirmation with a confirmation code by email. Until all three have occurred, no reservation exists and the Property remains available to other guests.

You must be at least 25 years old to book the Property. By booking, you represent that you are the person who will occupy the Property during the stay and that all guest names provided are accurate.

2. Payment

All amounts are charged in United States dollars (USD) through Stripe, our payment processor. When you book:

• A $50 deposit is charged at the time of booking.
• The remaining balance (nightly rate, cleaning fee, applicable taxes, and any add-ons you selected) is automatically charged to the same card 14 days before check-in.
• If check-in is fewer than 14 days away at the time of booking, the full balance is charged at booking.

By booking, you authorize us to charge the remaining balance to your card on the scheduled date without additional notice.

3. Cancellation policy

Our cancellation policy is:

• More than 14 days before check-in: full refund of any amounts paid (including the $50 deposit).
• 7 to 14 days before check-in: 50% refund of amounts paid.
• Fewer than 7 days before check-in (including no-shows): non-refundable.

To cancel, email us at seb@sv.partners with your confirmation code. Refunds are processed to the original card and typically appear within 5–10 business days.

If we need to cancel a booking due to a property issue (maintenance emergency, utilities failure, or other circumstance making the Property uninhabitable), you will receive a full refund. We are not liable for any travel costs, rebooking expenses, or incidental losses.

4. Check-in, check-out, and access

• Check-in: 4:00 PM local time.
• Check-out: 10:00 AM local time.
• Access: self check-in via smart lock. Entry instructions are sent by email 24–48 hours before check-in.
• Early check-in or late check-out may be available as paid add-ons at booking, subject to turnover schedule. Unapproved early arrivals or late departures may result in additional fees.

5. House rules and Property use

As a condition of your stay, you agree to:

• Maximum occupancy: 16 guests. No additional guests, day-use visitors, or unauthorized overnight guests are permitted.
• No parties or events. Large gatherings, weddings, commercial photo/video shoots, and similar events are not permitted without prior written consent.
• No smoking anywhere on the Property, indoor or outdoor, including cannabis. Violations will result in a minimum $500 cleaning fee.
• Pets: pet policy is communicated at booking. Unauthorized pets may result in a $300 fee and immediate termination of the stay.
• Quiet hours: 10:00 PM to 8:00 AM in accordance with Boulder County noise guidelines.
• Hot tub: use at your own risk. Follow posted rules. Children must be supervised. Do not apply lotions, oils, soap, or bubble bath. Repairs necessitated by misuse are billed to the Guest.
• Fire and outdoor use: the Property is in a wildfire-prone area. Follow all posted fire restrictions. Do not use outdoor fires, fire pits, or open flames except as expressly permitted. You are responsible for any damage or penalties resulting from violation of local fire restrictions.
• No illegal activity. The use of the Property for any unlawful purpose is prohibited and grounds for immediate eviction without refund.
• Leave the Property in reasonable condition. Dishes rinsed, trash bagged, and no excessive mess. Normal wear is expected; gross misuse is not.

We reserve the right to terminate any stay without refund if house rules are materially violated, if the Property is being misused, or if there is reason to believe the safety of the Property, neighbors, or other guests is at risk.

6. Damage and security

You agree to be responsible for any damage, beyond reasonable wear, caused by you or any member of your group during the stay. We may charge your card on file for the cost of repair or replacement, including reasonable administrative costs.

We may also collect a refundable security hold at or before check-in for certain stays. If collected, it will be released after check-out provided there is no damage or rule violation.

7. Short-term rental compliance

The Property is operated in compliance with applicable Boulder County and City of Boulder short-term rental regulations. Short-term rental license and lodging tax information will be provided on request and, where required, displayed in the booking confirmation.

8. Assumption of risk

The Property is a mountain home in a rural canyon setting. By booking, you acknowledge and assume the ordinary risks associated with mountain travel and a private vacation rental, including but not limited to:

• Wildlife in the area (bears, deer, mountain lions, rodents, insects).
• Weather events that may affect road access (snow, ice, mud, washouts).
• Wildfire risk, smoke, and related air quality events.
• High-altitude effects (dehydration, altitude sickness).
• Natural terrain, uneven paths, stairs, decks, and outdoor structures.
• Use of the hot tub, fireplace, and outdoor spaces.
• Intermittent utility service (power, water, internet) that can occur in remote areas.

You and your guests use the Property, its amenities, and the surrounding area at your own risk.

9. Limitation of liability

To the maximum extent permitted by law, Soundview Partners and its owners, employees, agents, and affiliates are not liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or the Property.
• Any loss of or damage to personal property brought onto the Property.
• Any injury or illness sustained at the Property, to the extent not caused by our gross negligence or willful misconduct.
• Any interruption of utilities, road closures, or other circumstances outside our reasonable control.
• Travel costs, rebooking expenses, or other incidental losses if your stay is cut short or cancelled for reasons beyond our control (including but not limited to weather, wildfire, power outage, or force majeure).

In no event shall our total liability exceed the total amount actually paid by the Guest for the affected booking.

10. Indemnification

You agree to indemnify and hold harmless Soundview Partners and its representatives from any claim, loss, or expense (including reasonable legal fees) arising from your violation of these Terms, your misuse of the Property, or harm caused to third parties by you or members of your group during the stay.

11. Force majeure

Neither party is liable for delay or non-performance caused by events outside of its reasonable control, including wildfire, severe weather, power grid failures, floods, road closures, epidemics, government orders, or labor disruptions. If a force majeure event prevents the stay, we will work with you in good faith to rebook or issue a refund.

12. Third-party booking platforms

If you booked the Property through a third-party platform (Airbnb, VRBO, etc.), the booking terms of that platform govern the reservation and these Terms apply only to the extent they do not conflict. Our house rules apply in all cases.

13. Intellectual property

All content on the Site — including photographs, text, and design — is owned by Soundview Partners or its licensors and is protected by applicable intellectual property laws. You may not reproduce, redistribute, or use Site content commercially without written permission.

14. Changes to the Site and Terms

We may update the Site, our pricing, our add-ons, or these Terms from time to time. Pricing and availability shown on the Site are not guaranteed until a booking is confirmed. Changes to these Terms take effect when posted; for existing bookings, the Terms in effect at the time of booking apply.

15. Governing law and venue

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law rules. Any dispute arising from these Terms or your stay at the Property shall be brought exclusively in the state or federal courts located in Boulder County, Colorado, and you consent to the jurisdiction of those courts.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

17. Entire agreement

These Terms, together with our Privacy Policy and Disclaimers, constitute the entire agreement between you and Soundview Partners regarding your use of the Site and stay at the Property.